Resident Families

 

BLHCC and Westview Estates

Staff/Family/Resident/Tenant COVID-19 Update

October 23, 2020

ALL STAFF/Families/Resident ALERT:

We have received the final results of our facility wide testing from Monday 10/19/20.  These were delayed in coming from the lab this week, as many of you have heard labs are seeing increased testing numbers and are trying to keep up with the demand.  We are currently using Mayo Clinic lab for all of our testing.  We have two new confirmed cases of COVID-19.  Both cases are staff members, no new resident/tenant cases.  The staff have mild symptoms and are home in self quarantine spending some quality time with their families and being monitored daily by the healthcare worker monitoring team from the Minnesota Department of Health.  We have no residents under precautions for symptoms of COVID-19 and all previous positive cases of COVID-19 have recovered and are doing well.  We are extremely blessed to be able to say that no one suffered the severe symptoms of COVID-19, and even more blessed, to have experienced no loss of life related to this terrible illness.

 

We will continue to test all staff/residents and tenants on weekly basis due to our county prevalence rate, and current outbreak status.  We also continue to require testing for any staff who show two or more symptoms of COVID-19, and place any residents that show symptoms under transmission based precautions pending the determination of a diagnosis for their symptoms.

 

Guidelines related to the Beauty Shop have changed.  Our Beauty Shop is open and will remain open to all non COVID-19 positive residents/tenants.  Anyone who shows any symptoms of COVID-19 will not be allowed in the Beauty Shop and will be placed on quarantine until they are confirmed COVID-19 negative.

 

We are also resuming socially distanced group activities and following all the recommendations related to infection control for these events.  We will be having a Scavenger Hunt outside of the building for kids on Halloween.  This is a way that even though the kids cannot come in, the residents will still be able to see the little ones in their costumes.  We will have individually packaged candy for the kids to pick up after they do the Scavenger Hunt on Saturday October 31st from 5pm-6pm.  Hopefully our weather cooperates.  Watch our Facebook page for more details.  We also continue to broadcast live entertainment, worship, devotions and movies over our facility wide TV channel (991) for residents that do not wish to be with the group.

 

We are excited to announce that we will be resuming essential care visits.  This means if you have been approved as an essential caregiver in the past you are welcome to call and set up a time to return to visit your loved one.  If you have not been approved and are wondering if you can visit please contact Michelle or Kendra at 320-833-5364.  In order to be able to maintain these visits it is extremely important that everyone follow the safety guidelines. These include:  scheduling the visit in advance, wearing the appropriate PPE at all times, entering door #13 and being screened, traveling straight to the resident’s room/apartment and exiting straight out door #13.  Also be sure to sign out when you leave and have the resident/tenant you are visiting wear a mask during your visit.  No eating during your visit please.

 

Indoor visits are on hold at this time.  We have a plan to begin these visits once we are all COVID-19 negative for 2 consecutive weeks.  These visits will be for anyone wishing to see a resident or tenant and will be set up though our website at www.blhcc.org.  These visits will take place in our new community room.  This room will have additional safety precautions, including added exhaust ventilation.  These visits will be supervised from a distance to maintain infection control precautions.  Window visits continue to be encouraged, at this time, the window should remain closed.  If you wish to schedule a video visit, please contact Lyn in Activities at 320-833-5364 ext. 36.

 

We deeply appreciate the sacrifices everyone has made to limit the impact of COVID-19 on our community and appreciate your patience.  Our entire team looks forward to welcoming everyone back to BLHCC, when guidance allows.  We continue to pray for health for all and healing for those affected.

 

Sincerely,

Mark Rust Administrator                                              Kendra Hiles Director of Nursing

Weekly Update 10 23 20 (final Sent Out)

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BLHCC and Westview Estates

Staff/Family/Resident/Tenant COVID-19 Update

October 14, 2020

ALL STAFF/Families/Resident ALERT:

We have received the final results of our facility wide testing from Monday 10/12/20.  We are so humbled to report we have no new confirmed cases of COVID-19.  We continue to monitor closely for symptoms, at this time, and test residents who show symptoms immediately using our rapid testing machine.  The staff that tested positive has now returned to work and is doing well.  We continue to monitor our positive residents/tenants, and if all goes well, they will also be off precautions by the end of the week.

 

We also know that we are not free of concern related to this virus.  COVID-19 has been known to show up in people up to 14 days after exposure.  Please know that we are taking all precautions to stop the spread of this virus and continue to follow meticulous infection control measures.  We will continue to test all staff/residents and tenants weekly at this time.  After 2 rounds of all negatives we will convert back to testing only staff on a weekly basis.

 

Per guidelines our beauty shop remains closed at this time and we are not doing any group activities.  Activities that continue include:  manicures, hallway Bingo, walks and 1:1 visits.  We are also broadcasting live entertainment, worship, devotions and movies over our facility wide TV channel (991).  At this time residents/tenants continue to eat in their rooms.  Many families are enjoying time doing Zoom calls or video chats with their loved ones.  If you wish to schedule a video visit, please contact Lyn in Activities at 320-833-5364 ext. 36

 

We are working with several teams from the Minnesota Department of Health and continue to follow their guidance and recommendations.

 

At this time, we are slowly resuming essential care visits, and we will be contacting you to let you know if you are allowed to come for an in-person visit.  In order to be able to maintain these visits it is extremely important that everyone follow the safety guidelines. These include:  scheduling the visit in advance, wearing the appropriate PPE at all times, entering door #13 and be screened, traveling straight to the resident’s room/apartment and exiting straight out door #13.  Also be sure to sign out when you leave and have the resident/tenant you are visiting wear a mask during your visit.

 

We are working through new guidance from the Minnesota Department of Health related to indoor visits for anyone who wishes to schedule a visit.  These visits will take place in our new community room.  This room will have additional safety precautions, including added exhaust ventilation.  For the indoor visits you will be entering the new front entry on Yellowstone Trail.  You will be required to wear a blue surgical mask and then be screened in by a staff member.  Please watch our website to sign up for these visits www.blhcc.org.  Window visits continue to be encouraged, at this time, the window should remain closed.

 

Also be sure to like us on Facebook for updates, photos and notifications.

 

Thank you for your patience and understanding during this difficult time.  We will continue to provide you with weekly updates and you will be notified directly if you or your loved one have tested positive.

Sincerely,

Mark Rust Administrator                                              Kendra Hiles Director of Nursing

 

 

Weekly Update 10 14 20

 

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BLHCC and Westview Estates

Staff Covid-19 Update

October 7, 2020

 

ALL STAFF/Families/Resident ALERT:

The final results of our facility wide testing from Monday are in.  We have 5 total confirmed cases of COVID-19.  Three are assisted living tenants and one positive case in a nursing home resident, all of which we are monitoring closely at this time.  We also have the one confirmed staff from last week that is home monitoring symptoms.  We feel proud to say that all other staff have tested negative this week.

 

Please know that we are taking all precautions to stop the spread of this virus.  We are currently conducting contact tracing related to potential exposure.  Please be sure to answer any calls you may receive from us or return our calls promptly.  We continue to screen all staff at the beginning and end of shifts per guidelines and monitor all residents twice a day for any symptoms.

 

We are working with several teams from the Minnesota Department of Health.

 

Our priority is to keep everyone safe and healthy, and have open, honest communication about our status.

 

Thank you for your patience and understanding during this difficult time.  We will continue to provide you with weekly updates and you will be notified directly if you or your loved one have tested positive.

Sincerely,

Mark Rust Administrator                         Kendra Hiles Director of Nursing

COVID Confirmed Staff Resident Letter 10 7 2020

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BLHCC and Westview Estates

Staff COVID-19 Update

October 2, 2020

ALL STAFF/Families/Resident ALERT: We have been notified of a positive staff case of COVID-19 in our building, this is in addition to the presumptive positive resident case. Please know that we are taking all precautions to stop the spread of this virus.  We are currently conducting contact tracing related to potential exposure and screening all staff at the beginning and end of shifts per guidelines.

 

At this time our facility will now become a facility listed as an outbreak facility on the Minnesota Department of Health website.  This information is updated weekly and you may not see our name on this list until next week.

 

Our priority is to keep everyone safe and healthy and have open, honest communication about our status.  We are working in collaboration with the Minnesota Department of Health to ensure we are taking all appropriate steps at this time.

 

Thank you for your patience and understanding during this difficult time.

Sincerely,

Mark Rust and Kendra Hiles

BLHCC Positive Staff COVID Staff Resident Letter 10 2 2020

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Buffalo Lake Healthcare Center and Westview Estates

COVID-19 Update

October 2, 2020

Dear Resident, Family Member and Friends,

We want to let you know that we have been notified of a presumptive positive case of COVID-19 in our building. The presumptive positive result was found by using our facility testing machine. Because our facility has had no cases of COVID-19 so far, the positive test is presumptive and we are seeking laboratory confirmation.  Our priority is to keep everyone safe and healthy. Please know we are doing everything we can to stop the potential spread of this virus.

 

We will be conducting facility wide testing on October 5th. This will include testing all staff/residents/tenants.

 

We continue aggressive infection control measures and screening procedures, which we believe will help us manage this situation as effectively as possible. We are working in collaboration with the Minnesota Department of Health to ensure we are taking all appropriate steps. In addition, we are following all recommended guidance from the Centers for Medicare & Medicaid Service and the Centers for Disease Control & Prevention to protect our residents and staff from this virus and will continue to take every action possible to prevent it from spreading in our setting.

Because of our change in COVID-19 Status here are a few of the additional steps we are taking:

  • Closing our building to all visitors for everyone’s safety. All essential caregiver visits and outdoor/indoor visits have been suspended at this time pending facility wide testing. Window visits (with windows closed), virtual visits and phone calls are always welcome. If you have questions or concerns, please call Michelle Paulson (320)-833-5364 Ext. 12
  • Isolation: Any resident/tenant who would test positive or shows symptoms of COVID-19 is isolated to their room and placed on droplet precautions. These residents are assigned a dedicated staff team that will only serve isolated residents/tenants.
  • Contact Tracing: All residents/tenants and staff will be screened for possible exposure to positive patient(s).
  • Any staff member who tests positive will be placed on quarantine and will self-monitor all of their symptoms at home.
  • All residents will continue to eat in the rooms and at this time activities outside of resident rooms will cease.
  • Resident/tenants will no longer be able to physically go to the beauty shop.
  • We continue to monitor and screen all residents/tenants multiple times per day for any signs or symptoms of COVID-19.
  • Continuing to screen staff prior to work and upon leaving. Staff are not allowed in the building if they are ill. Any staff who exhibit symptoms are instructed to self-quarantine at home and get tested for COVID-19.

Communication is key, and we will continue to update you on any news, emerging issues, or additional changes in our operations via these letters and on our website.

 

Your support means more to us than words could describe. We are working hard to have a variety of activities that engage our residents and are doing all we can to facilitate alternative means of communication between you and your loved one. If you have any issues or concerns, please let us know. (320)-833-5364

 

Sincerely,

Mark Rust                                                                                                                           Kendra Hiles

Administrator                                                                                                                    Director of Nursing

 

BLHCC Presumptive Postive COVID Letter To Families Residents 10 2 2020

 

 


 

Archived Updates

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